mnyonline.com

Privacy Policy

At Me & You, we are strongly committed to protecting your privacy. This Privacy Policy pertains to determining and securing confidentiality of users with respect of personal information’s collated on accessing the services of the App or website.  explainThe policy enumerates the terms of collection, use and protecting the data including personal confidential information’s of the users. s how we handle personally identifiable information collected when you use our Website or App. The users shall read the policy very carefully and the terms of the policy would be regarded as read and consented by the users availing the services. Otherwise, if the users do not consent with the services shall discontinue the use of services of the App and events details mentioned at the Website. Please read this policy carefully to understand how we collect, use, and protect your data.

Acceptance of the Policy: The users availing the services of the App or events at the website shall be deemed to be consented with the policy. In case of queries, grievances or disputes, the concerned users shall contact the grievance officer or the support team. Continuous Protection – All information covered by this policy will remain protected, even if your membership status changes in the future. Acceptance of Policy – By using the Me & You Website or App, you agree to the practices outlined in this Privacy Policy. If you have any questions or concerns, please refer to the full Privacy Policy or contact our support team. 

What is Personal/confidential information Information?

In this Privacy Policy, The term personal/confidential information“Personal Data” refers to any information that relates to the identity of the users availing services.can be used to identify you.

Why we require user’s personal information’s?

We require user’s personal information’s for facilitating the functioning services provided in appropriate manner. The personal data is utilized in order to operate the  features of the App or website available for the usersevents successfully. We collect such data and process it for legitimate purposes to: 

  • Enable the users to use services offered by us;
  • FulfillFulfil our contractual commitments and assist you in finding a compatible partner match based on factors like age, gender, height, and interests;.
  • Comply with the laws, legal regulations, and rules; Comply with legal obligations and ensure platform security.
  • Enhance your experience by allowing other users to view your profile, analyzinganalysing browsing patterns, and enabling access, payment, and storage services with our business partners;.
  •  We use such personal information to understand and resolve any grievances raised by the users.
  • The personal information is used for maintaining the profile of the users;
  • Enabling smooth functioning various features used by the uses while availing services;
  • Monitoring and reviewing the performance of the services availed by the users.
  • Share promotional messages, news letters and updates for new features;

 When we need your consent?

We would need the users consent for assessing the personal information or any other information provided the users while availing the services. We need to consent for maintaining transparency in the operations of the App or website. The requisite information for which we would require the users explicit consent depends on the features and type of services availed by the users. When We Need Your Consent. Certain types of data processing require your explicit consent for the purposes of: , such as:

  • Sending newsletters and promotions
  • Placing tracking cookies
  • Processing your profile information and partner preferences
  • Using your photographs, work details, and interests
  • Processing your bio and other profile content
  • Access geo-location for nurturing location specific features;
  • Third party cookies
  • Profile sensitive data to determine the users preferences;
  • To process the bio details provided by the user
  • Photograph, interests, hobbies, and any other information to facilitate arrangements
  • Accessing and processing your geolocation data
  • Contact details for purposes of resolving disputes and sharing promotional, features updates
  • Any other information required for the purposes related to the feature opted or used by the users.

Please be advised, the users retain their right to withdraw their consent for sharing geo-location which shall affect the operations of services. Please note the personal information shared by the user are used for enhancing the experience of the users and shall not be utilised without the consent of the users. The users shall retain their right to withdraw their consent provided to assess any personal information, however such action would hinder the performance of the services and user experience.

What kind of information’s we collect, store and process ?You have the right to withdraw your consent at any time for location tracking. However, this will not affect any prior processing of your Personal Data.

 The services provided by us are available to the registered users. Currently, the website will providing limited services including  featuring several events organised by us. For the purposes of enrolment into events, the users shall register themselves on the website and may be required to provide personal information’s including name, residence, email address, contact details. The process of registration allows us to maintain proper records and enhance use user experience in terms of their chosen preferences. Thereby, we collect data entirely and for the sole purpose performance and to monitor effectiveness of the services offered by us. The policy further enumerates detailed description of the information’s may be required on the website for registration for events.Data we Process

To use Me & You, you are required to register and create a personal account (“Your Account”). During this process, we collect and process the following types of Personal Data:

  1. Registration Information’s:

Name, residence, contact details, email addresses, photographs (uploaded by users on the website), profile photos (uploaded by the users); Date of Birth, Age, Gender, Height, Religion and Ethnicity, city and any other information required to use a feature or event. Mobile, Email Id, Photo, Age etc.ail ID

  • Profile Photos
  • Age & Date of Birth
  • Gender
  • Height
  • Religion & Ethnicity
  • City
  1. Profile specific information’s provided by users:& User-Generated Data

Profile description, Bio, interests, hobbies, professional details, work details, lifestyle, gender preferences, philosophies, any other information as per discretion of the user/provided by the users.

  • Personal Description & Bio
  • Interests & Hobbies
  • Work & Professional Details
  • Lifestyle & Philosophy
  1. Social Media Details (if applicable):

Details such as email address for maintaining records and communication with the users. For such purposes, the users have to provide explicit consent and the users shall be responsible for sharing with us. However, such information’s shall be processed by us in terms and subject to this privacy policy. We protect all the information’s stored in our records and restricts unauthorised access to such data.

If you register using Facebook or LinkedIn, we process the following information shared by these platforms:

  • Name
  • Email Address
  • Gender
  • Date of Birth
  • Profile Pictures
  • Likes & Interests
  • Friend or Connection Information
  1. . Technical & Behavioural Data:

Comprising details of the system or device, IP address, time zone, browser settings and language, customer service history,

  • IP Address
  • Login Information
  • Device ID
  • Time Zone Settings
  • Browser Language
  • Customer Service History
  • Geolocation (if explicit permission is granted)

 5. Payment-Related Information (if applicable):

  • The payment related information’s are applicable to the users, who availing paid services provided by us. We shall retain details related to cards saved in terms of applicable laws, subscription details, payment history, overdue payment, which shall require us to access contact details of the defaulted users for the purposes of making follow-ups. Payment History
  • Subscription Details
  • Overdue Payment Communication Data (email & phone number retention for follow-up)

We collect and process this information to enhance user experience, facilitate matchmaking, and ensure compliance with platform policies.

How collected information’s are processed and shared?

The primary purpose of processing the information’s is to maintain smooth operations of the services provided by us and enhance user experience time to time. Such information’s is also utilized for the purpose of evaluating user experience and to develop new features based on the preferences of the users. Through such information’s we avail opportunity to provide personalised experience to each user. At several occasions, we use such information’s for organising events and contests for the users. Further, the information’s are used to carry out marketing campaigns, which is undertaken in terms of this privacy policy.  Such information’s are shared only after the consent of the users. How We Share and Process Your Personal Data

At Me & You, we prioritize your privacy and only share the necessary data with other users to help facilitate meaningful connections. Below is a detailed breakdown of the information’s processed and shared: of how we handle your information.

  • Such information’s shall enable each user to Searchable Data: Users can search for potential matches based on criteria like age, religion, and other profile information.
  1. Data Stored and Processed: by Me & You
  • Login Information: We store your credentials securely to verify your identity.
  • Email Address: Used for Email Verification, notifications, newsletters, and customer support—but never shared with third parties. However, the users can opt out of the services by sending “Unsubscribe” to support team at support@mnyonline.com.
  • Email Address: Used for account updates, notifications, newsletters, and customer support—but never shared with third parties. 
  • Date of Birth: Used solely to display your age on your profile.
  1. PhotographsPhotos and Profile Content:
  • We only store the photographs uploaded by the users and do not access any other personal information from the device of the users. The users retain right to upload, add, delete, or remove the photographs uploaded on the App or website. As a process of registration, a user is required to upload photo for creating profile. Profile Pictures: The profile photo shall be shared with other user in order to establish a connection/communication over the App or website. In addition, You are required to upload a profile picture. wWe may use face recognition tools and image optimization techniques (optional) to enhance image quality. However, the authenticity of the personal identity shall not be compromised.  and ensure authenticity.
  • The website may require the user to upload photographs. Review & Moderation:.Public Display: With your consent, your profile picture may be displayed on Me & You’s homepage or featured in email recommendations to other users.
  • Content Moderation: We use automated filtering/moderate tools to flag and remove inappropriate, offensive, or unlawful content (e.g., derogatory language, advertisements, spam). This applies to chats, My Story posts, and Icebreakers.

Customer Support & Non-Personal Data:

  • Service History: If you contact customer support, we retain correspondence records to improve service quality.
  • Technical Data: We collect non-personal information, including browser type, device details, OS version, and network provider to optimize performance.

Push Notifications (Optional):

  • If enabled, we may send notifications about membership status, new messages, suggested matcheand promotional content. You can adjust these preferences in your device settings.

We do not sell your personal data to third parties. Your data is only shared when legally required or necessary to improve your user experience.

How Long We Retain Your Data? 

At Me & You, we only retain your personal data for as long as necessary to fulfillfulfil legitimate business, legal, and security purposes. Below is a breakdown of how long different types of data are stored:

  1. Basic Details:
  •   If you deactivateclose your account, your profile will immediately become invisible to other users. However, information’s provided by the users shall be retained with us for the purposes stated in this policy.If your account is inactive for 1 year, it will be automatically de-registered/deactivateclosed.
  • We implement a safety retention window of The basic details provided by registered user for the purposes of events will be retained for the period of 3 Year

During this period, data is retained to investigate potential misconduct, fraud, or violations of our terms..

  1. Legal Compliance & Transactional Data

Certain data is retained for legal and regulatory purposes:

  • Transaction records  (e.g., payment history) are stored for 1 Year for tax and accounting purposes.
  • Credit card details are kept for the duration of any dispute period in case the user challenges a transaction, otherwise it shall be deleted from the records after deactivation of the user account due any reason whatsoever. .
  •   Traffic logs & connection data are stored for 1 year in compliance with data retention laws.
  • Consent records (e.g., acceptance of Terms & Conditions) are maintained for 3 2 yearsyears as proof of legal compliance and to assist courts of law if any dispute arises. .
  1. Customer Support & Security-Related Data
  • Customer service records are stored for 36 years from the date of communication.
  • Basic details (e.g., registration & subscriptions) is kept for 3 years after account closure for financial and operational forecasting.
  1. Legal Requests & Disputes
  • If there is an outstanding or potential dispute, claim, or legal request arises , we shall may retain relevant data until the matter is resolved.
  • If we receive any directions from court of law  a legal subpoena or request to preserve data, we will comply as required by law. Such data shall be shared in terms of the orders and directions of the court of law in terms of the applicable laws, rules, and legal compliances.
  1. Anonymous & Aggregated Data:

Where legally permitted, we may continue to use de-identified data (i.e., data that cannot be traced back to a specific user) for purposes such as:

  • Improving our services
  • Developing new features & security enhancements
  • Ensuring the safety of our platform

Children’s Privacy

Me & You is strictly for individuals who are 18 years of age or older. We do not allow minors to use our platform.

  • If we become aware that a user is under 18, they will be blacklisted to access any of the events or services provided by us;terminated.
  • If any user suspect that a member is underage, please report them using the in-app reporting feature or contact to our support team.

We take children’s online safety seriously and are committed to preventing minors from accessing our services. 

Privacy Policy Updates

We may update this Privacy Policy from time to time as we improve our services and ensure our data practices remain transparent and up-to-date.

  • Any material changes to this policy will be communicated to you in advance to give you time to review them.
  • Your continued use of our platform after updates take effect will indicate your acceptance of the revised policy.

We encourage you to periodically review this page to stay informed about how we protect your privacy.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and shall be adjudicated within the jurisdiction of the courts of law situated at New Delhi.  

About Us

Me & You, along with its associates, is owned by MISC Cloud Pvt. Ltd, located at D-29, Third Floor, Defence Colony, New Delhi -11024.

We reserve the right to modify our Terms of Use and Privacy Policy at our discretion at any time. The most up-to-date version will always be available on our website and app. Please review these policies periodically, as all changes take effect upon publication.publication. Your continued use of the Me & You website after any updates signifies your acceptance of the revised Terms of Use and Privacy Policy.

If you notice any suspicious activity, please report it to us immediately at support@mnyonline.com

Grievance Officer

In accordance with Information Technology Act and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. S Vohra

Address -– D-29, 3rd Floor, Defence Colony, New Delhi – 110024

Email: support@mnyonline.com

Mobile : +91 9220902768

If you have any questions about this Policy or other privacy concerns, you can also email us at support@mnyonline.com

This Policy will be effective from the date ——–30/03/2025.